Xperia Play - Hard Reset / Password Removal

  • Step 1 Xperia Play - Hard Reset / Password Removal

    • Open the Emergency call keyboard.

    • Enter this code: *#*#7378423#*#*

    • From the Service Menu select: "Customization Settings".

    i cant do that with Sony Aqua M… PLEASE HELP

    should I press call afterwards? no service menu pops up , it just says : call not sent not an emergency number

    Doesn't let me do anything! Help?

    When i enter this code it says that it's not an emergency number… What to do now????

    Same problem .not emergency number ?… ?

    thank you worked great 3 minutes

    same: is not an emergency number

  • Step 2

    • Select "Reset customization" and "Reset customization and reboot".

    • The Android system will erase all personal information and will reboot the phone to the original factory settings.

    Thank you so much I found one of many of  my Daughters old mobiles but she couldn't remember any passwords to unlock the phone thanks to your information I have been able to unlock the phone and had the best surprise ever some wonderful photos of  1 of our horses and 1 of our dogs who are in pet heaven and photos of my Dad's 80th birthday celebrations a few years ago with all the family these are so special as my Father my Hero passed away recently so to see his happy smiling face looking at me melts my heart.

    Thank you

    I tried to follow the above process. after entering the code in emergency call mode, when I tried to press the call button the screen reflects a message “this is not an emergency number. hence call not forwarded”

    I tried to follow the above process. after entering the code in emergency call mode, when I tried to press the call button the screen reflects a message “this is not an emergency number. hence call not forwarded”

  • Step 3

    • Did you do it successfully?

    my phone is nt taking *#*#7378423#*#* says it's nt an emergency number

    this suckss… it cant even work on sony xperia m aqua

    Hi my phone says the same what do i do

    My phone does the same as everyone elses, its my old phone but as my pne is broken i need to now use this phone for awhile, just cant remember the pin for the life of me, anything else i can do please, thank you.

    no. I tried to follow the above process. after entering the code in emergency call mode, when I tried to press the call button the screen reflects a message “this is not an emergency number. hence call not forwarded”. If there is a way out please suggest the same. thank you

    Dude, It Goes Till Customization Sttings and The Goes to Reset customisation and then returns back to the same lock screen